Frequently Asked Quesions
How soon can I get one?​
It depends on how long and complex you want your video to be. We know time is important and funerals move quickly in the wake of a loss. We normally take 5 business days for the basic option and between 8 to 10 days for the Premium and platinum options. can get a rush order for faster turnaround, but slideshows with more edits and effects naturally take more time. Complex projects are more appropriate for a memorial service than a wake or reception. You’ll need time to view drafts and give feedback while we perfect the final product. Because every memorial video is different, we have all of our clients work with a personal consultant who will be your guide throughout your project
How long should a memorial video be?​
A video memorial or funeral slideshow typically consists of 50 to 100 photos, and some video clips. If each picture shows for around 6 seconds, then it should play for about 10 minutes but we do add more time for video clips which can run for 6 to 15 sec. Overall the video can be 5 - 30 minutes depending on the preference but generally most folks pick the 10 -15 min.
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How much does a memorial video cost?
see pricing .
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Do you restore photos
We fully restore old photographs however there is a limit based on which package you Select.
We also do Photo-Restoration as a separate service.
​Should a memorial video be in chronological order?​
It is not necessary for a memorial video to be in chronological order. We recommended that you do your best to go in order to ensure it shows the different stages in the person life and how gracefully they aged.
What should the first image be in video?​
It should be the one that says the most about the person, their hobby, their family, It should grab the audience and remind them of the person and make them smile.
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What can you include in a memorial video?
Photos, old video footage, and favorite quotes, poetry, pets and anything that will remind the audience of your loved one. Hand written notes, old letters, and clippings from newspapers or magazines ..
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How long should a funeral slideshow be?​
This entirely depends on the circumstances and your preferences. If you’re intending for your memorial video to play silently during a service or reception, it can be as long as you need it to be to include all the photos you want to share. Well-wishers will see it as they circulate. If your memorial video is the feature of a service and includes music, audio or video we always recommend keeping them shorter rather than longer to hold your guests attention, we generally recommend under 10 minutes.
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How do I play the video ?
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Your memorial video is conveniently delivered in a universal MP4 format, making it easy to watch on any device. You can:
On a Computer – Simply double-click the file to open it in your default media player.
On a Smart TV – Transfer the video to a USB drive and plug it into a compatible TV, or use an HDMI from a connected laptop with the file on the laptop’s hard drive.
For Funeral Homes or Events – We provide a downloadable link that can be played on their system or transferred to a USB for easy access. Our QR code can be printed on cards at your event for guests to view the video on their own time.
On a Phone or Tablet – Tap the file or link to play instantly. Download it for offline viewing if needed. We also offer a QR code which can be scanned by a phone camera to play the video at any time.
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